Salesforce Service Cloud

Grow Sales Faster

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Salesforce Service Cloud
Salesforce Consulting Services

Salesforce Service Cloud Setup

Help your Support Team provide exceptional customer service with lightening fast efficiency anywhere, anytime.

Here are some of the implementation and customization services we provide:

Personalize Your Customer Care

Get more insight into your customer’s behavior to personalize service and predict future needs.

Deliver Support Anywhere

Deliver 24/7 support anywhere in the digital sphere (social, apps, email..etc.)

Customized Self-Service

Receive instant access to customer self-service options to solve problems on their own terms.

Close Cases in No Time

Sync your email system with Salesforce Sales Cloud and track all prospect and customer conversations – instantly.

Data Migration

Migrate all data from your legacy CRM system into Salesforce Service Cloud.

Process Automation

Setup and automate your most commonly used sales processes inside Salesforce Service Cloud.

Integrations

We’ve integrated over 250 service enablement apps into Salesforce Service Cloud. We’ll help you do the same.

Reports and Dashboards

Be in the know about your service case timelines with custom reports and dashboards designed specifically for your business needs.

Salesforce Sales Cloud

Implementation services to get your service team firing on all cylinders.

Maintaining your Support Team takes the right people, a scalable process and a stellar product. Cloud Nerd can help you maximize your investment in Salesforce Service Cloud by designing, customizing implementing and maintaining your Salesforce Service Cloud organization. We work with your support team leaders to analyze the most critical pieces of your service process, then replicate and enhance those processes to better serve your agents and executive stakeholders.

Close more cases, gain more insight, accelerate productivity and make insightful decisions with Cloud Nerd and Salesforce Service Cloud.

Design
Develop
Maintain

 

Our Awesome Clients

Who they are and what they say about Cloud Nerd

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