Education · Custom Salesforce Communities App
Institute for Study AbroadInstitute for Study Abroad
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Cloud Nerd

IFSA Builds a Gamified Study Abroad Matching App on Salesforce — in Eight Months

The Institute for Study Abroad needed a public-facing, student-driven program discovery tool — 50 searchable program filters, AI-assisted matching, comparison tools, and integration with their existing Salesforce CHART registration system. Cloud Nerd built it from scratch.

Engagement at a glance

Industry
Education
Duration
8 months
Services
Architecture & Design · Build & Implement · Integrations
Stack
Salesforce CommunitiesSalesforce CommunitiesAngularAngularSalesforce APEXSalesforce APEX
50

Program filter elements — 19 public, 31 advanced (authenticated)

8 months

Architecture through production go-live

4-way

Program comparison for authenticated students

Integrated

Live cross-connect to CHART registration system

The challenge

IFSA's existing program discovery system, CHART, required students to search by location or major — a narrow, transactional experience that didn't reflect how students actually chose study abroad programs. IFSA needed a completely new discovery tool that matched students to programs based on culture, climate, research interests, volunteer opportunities, and dozens of other life factors — all while remaining connected to CHART for registration.

The approach

Cloud Nerd architected and built Global Wayfinder: a gamified Angular application living inside Salesforce Communities, with 50 searchable program filter elements, an authenticated student toolbox with saved programs and a personal journey builder, program comparison for up to four programs simultaneously, a home institution approval workflow with petition guidance, and full reporting back into Salesforce. Public users could search without authenticating; full features required registration.

The outcome

IFSA went live with a fully functioning student program discovery experience — a first of its kind for the study abroad sector — that turned a transactional search into an engaging, personalized matching process, with every student interaction captured in Salesforce for marketing, advising, and reporting.

The problem

What was actually broken

01

50 program filters with complex matching logic

The matching engine needed to evaluate 50 distinct program elements — cultural factors, climate, research opportunities, volunteer options, and more — against student preferences. Logic rules governed which filters displayed before and after authentication, how top matches were ranked, and how program comparisons were generated.

02

Public and authenticated user states with different capabilities

Unauthenticated users could search with up to five of the nineteen initial filters. Full access to all fifty filters and the student toolbox required account creation. The application needed to handle both states seamlessly while driving conversions to registration.

03

Integration with CHART registration system and SSO

Wayfinder data had to flow back into IFSA's existing Salesforce CHART system — student records, program matches, and application status all needed to be connected. Single sign-on had to work across both systems.

How we did it

The work, phase by phase

  1. 01
    Month 1

    Architecture & Design

    Cloud Nerd reviewed IFSA's existing Salesforce org and CHART system, defined all object and field requirements, documented data movement models, and produced a full technical design specification.

    • Architecture assessment of existing CHART system and Salesforce objects
    • Object and field schema for all Wayfinder data: programs, student profiles, matches, toolbox, and saved programs
    • Logic rule documentation: filter matching, interest filters, top program ranking, and comparison algorithm
    • Angular framework specified and approved
    • Final design document covering all phases
  2. 02
    Months 1–4

    Internal Salesforce Build & Communities Exposure

    Cloud Nerd built the internal Salesforce data layer — all custom objects, automation, and data movement — then began exposing the data externally through Salesforce Communities using Angular.

    • Custom Salesforce objects and fields for programs, filters, student profiles, and matches
    • Internal process automation for data movement: filter updates, program changes, and match recalculation
    • Salesforce Communities site configured with Angular integration
    • Public-facing search pages built: 19-filter public search and 31-filter advanced search (authenticated)
    • Authentication and SSO integrated between Wayfinder and CHART
  3. 03
    Months 4–7

    Student Toolbox, Comparison & UAT

    Cloud Nerd built the authenticated student toolbox, program comparison feature, home institution approval workflow, and ran initial and final UAT with the IFSA team.

    • Student toolbox: saved programs (up to 10), top program elements (up to 5), My Advising Topics, and My Personal Journey
    • Program comparison engine: side-by-side view for up to 4 programs
    • Home institution approval workflow with petition guidance and approved list logic
    • Reporting deployed: Wayfinder-to-CHART conversion ratio, filter utilization, and category usage
    • Initial UAT completed with IFSA team; bugs remediated
  4. 04
    Months 7–8

    Final UAT, Documentation & Go-Live

    Final end-to-end system testing, as-built documentation, and production deployment for the July 2019 go-live date.

    • Full end-to-end functional test executed and signed off
    • As-built documentation delivered
    • Production go-live completed on schedule
    • Wayfinder live for students at July 2019 target date
The results

What changed for Institute for Study Abroad

50 filters

Program elements searchable and matchable for students

Student toolbox

Saved programs, comparison, advising topics, and personal journey — all in Salesforce

CHART integration

Wayfinder data flowing directly into registration and advising workflows

On schedule

July 2019 go-live delivered as committed

What's next

IFSA planned Phase Two extensions including packages (program bundles), student-to-student connections with current students abroad and alumni, and expanded social features inside the Wayfinder platform.

Technologies in this engagement

Salesforce CommunitiesSalesforce Communities
AngularAngular
Salesforce APEXSalesforce APEX

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