Service Cloud & Agentforce
Case management, omni-channel routing, and AI-driven resolution agents built and governed by architects who've deployed them at scale.
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Salesforce Practice
Cloud Nerd's Salesforce practice covers every cloud — Sales, Service, Revenue, Marketing, Commerce, Agentforce, and the major industry clouds — with senior architects who have delivered across 140+ enterprise orgs. DAISA compresses every phase: discovery in hours, builds in days, documentation automatic.
Salesforce practice
Core clouds, experience and field service, and the industry products your deals actually attach — each with senior architects who have shipped them.
Case management, omni-channel routing, and AI-driven resolution agents built and governed by architects who've deployed them at scale.
Opportunity management, CPQ, forecasting, and territory design — built for the revenue architecture your CRO needs, not the default Salesforce setup.
Complex pricing models, subscription billing, and revenue recognition — implemented by architects who've done it in regulated industries.
Data Cloud unification, journey orchestration, and audience management. DAISA maps data lineage in hours, not weeks.
B2B and B2C commerce, storefronts, order management, and the Salesforce Commerce stack wired into CRM so buying and selling share one customer record.
Partner portals, customer communities, and authenticated experiences — built on your Salesforce data model, not a disconnected microsite.
Work order management, scheduling, mobile technician experiences, and asset service — connected to Service Cloud so the field and the contact center stay in sync.
Custom development, MuleSoft integrations, and Salesforce Data Cloud — governed with DAISA's full audit trail on every change.
Patient and member 360, care coordination, and provider workflows — implemented with the compliance posture healthcare buyers expect.
Household and relationship models, advice workflows, and service consoles for banks, wealth, and insurance — architected for regulated data.
Retail execution, trade promotion, and direct-store delivery programs that connect HQ planning to what happens on the shelf.
Account-based forecasting, partner rebates, and sales agreements that give manufacturers a single view from quote through fulfillment.
Order capture, service management, and partner ecosystems for telco and communications providers running on Salesforce.
Advertising sales, audience management, and media workflows — connected to CRM so inventory, campaigns, and relationships share one system.
Customer service, program enrollment, and field operations for utilities — with documentation ready for regulated environments.
Case management, licensing, and constituent services for government agencies — built for security reviews, not workarounds.
Fundraising, program delivery, and constituent engagement — so mission teams get Salesforce that fits nonprofit operations.
Recruitment, student success, and alumni engagement — connecting the learner journey across admissions, advising, and advancement.
Ongoing platform ownership — backlog management, enhancements, production support, and a weekly written report you can forward to your board.
DAISA acceleration
Two ways to engage
A scoped 6–12 week Salesforce engagement — migration, rollout, or integration. Fixed price, fixed timeline, senior-led. Fee credit applied toward a POD.
Most Launch clients convert to a managed POD.
Ongoing Salesforce platform ownership — backlog management, enhancements, production support, and a weekly written report to your executive team.
Shipping to production in week one, every engagement.
Proof
A 30-minute briefing, your platform, your numbers — no pitch deck.